HIPAA Privacy Acknowledgment
This notice describes how medical information about you may be used and disclosed by Curate Medical Group PLLC and how you can get access to this information. Please review it carefully.
Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you:
Obtain an electronic or paper copy of your medical record
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
You can complain if you feel we have violated your rights by contacting us directly at:
Curate Medical Group, support@joincurate.com
You can file a complaint with the U.S. Department of Health and Human Services Office Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, or by calling 1-877-696-6775.
We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
Share information with your family, close friends, or others involved in your care
Share information in a disaster relief situation
Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
Marketing purposes
Sale of your information
Most sharing of psychotherapy notes
Our Uses and Disclosures
How do we typically use or share your health information? We typically use or share your health information in the following ways:
To treat you
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.
Help with public health and safety issues
We can share health information about you for certain situations such as:
Preventing disease
Helping with product recalls
Reporting adverse reactions to medications
Reporting suspected abuse, neglect, or domestic violence
Preventing or reducing a serious threat to anyone’s health or safety
Do research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
For workers’ compensation claims
For law enforcement purposes or with a law enforcement official
With health oversight agencies for activities authorized by law
For special government functions such as military, national security, and presidential protective services
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities
We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and give you a copy of it.
We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
This Notice is effective as of the date that this document is agreed to.
Telemedicine Connection Consent
Curate Medical Group utilizes HIPAA-compliant care via telemedicine, using secure electronic communication to connect patients with clinicians remotely.
Telemedicine offers convenience and access to care, however, there are potential risks including technical issues or interruptions. My clinician will advise me if in-person care is needed and assist with care coordination.
Florida In-state Patient Confirmation
I confirm that I will be physically located in the state of Florida at the time of my telemedicine visit. I understand that receiving care from out of state may be against the law and could jeopardize my clinician’s license.
Transcription Software Consent
Curate Medical utilizes a secure, HIPAA-compliant transcription software for clinical documentation. This software supports accurate note-taking and allows your clinician to focus more fully on conversation during the appointment. Clinicians then review and edit this transcription in the EHR, and no additional data is stored.
Team-Based Care Consent
I consent to team-based care, including support from care coordinators and clinical staff during my visits and follow-up. Their involvement helps ensure high-quality documentation, care coordination, and ongoing support.
Financial Consent
This policy outlines Curate’s billing and payment procedures. Please follow the section that applies to your type of appointment or membership.
Prospective Patients
If you are scheduling a Prospective Patient call, no payment information will be collected. You will not be charged for this call, and the policies below do not apply.
New Patients
I understand that by scheduling through www.joincurate.com for the first time, I will be invited to join Curate’s membership platform to complete enrollment and set up my financial portal. This process applies to all new Curate patients, including those who may have previously seen one of our clinicians in a different setting.
Returning Patients
I confirm that I am enrolled in Curate’s billing platform. I consent to billing in accordance with my account in the financial portal. I understand that I have the ability to update or change my payment information at any time.
Converting from By-Appointment to Primary Care Membership
I understand that upon scheduling my first primary care appointment, I will be prompted to update my Curate membership type to reflect primary care status within my financial portal.
Cancellations
I understand that if I cancel or reschedule my appointment less than 48 hours before the scheduled time, a $50 late cancellation fee will be charged to my account.
Card on File
I authorize Curate to securely keep my credit card on file in my Hint financial portal. I understand that my card will only be charged in accordance with my financial agreement.