Financial Consent
This policy outlines Curate’s billing and payment procedures. Please follow the section that applies to your type of appointment or membership.
Prospective Patients
If you are scheduling a Prospective Patient call, no payment information will be collected. You will not be charged for this call, and the policies below do not apply.
New Patients
I understand that by scheduling through www.joincurate.com for the first time, I will be invited to join Curate’s membership platform to complete enrollment and set up my financial portal. This process applies to all new Curate patients, including those who may have previously seen one of our clinicians in a different setting.
Returning Patients
I confirm that I am enrolled in Curate’s billing platform. I consent to billing in accordance with my account in the financial portal. I understand that I have the ability to update or change my payment information at any time.
Converting from By-Appointment to Primary Care Membership
I understand that upon scheduling my first primary care appointment, I will be prompted to update my Curate membership type to reflect primary care status within my financial portal.
Cancellations
I understand that if I cancel or reschedule my appointment less than 48 hours before the scheduled time, a $50 late cancellation fee will be charged to my account.
Card on File
I authorize Curate to securely keep my credit card on file in my Hint financial portal. I understand that my card will only be charged in accordance with my financial agreement.